Tag: public administration
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Eleana Kasoulide: The Internal Administrative Law of Designing Digital Public Services
Digitalisation has become an inseparable aspect of delivering public services, inspiring conversations around the impacts of digitalisation on citizens and of what it means for states to transition into being e-governments. Despite these ongoing discussions a largely overlooked topic is the process by which digital public services are designed and delivered in the first place.…
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Mark Bennett and Joe Tomlinson: Life Events and Administrative Justice
Administrative justice has traditionally been evaluated through the prism of categories constructed by the state, usually by reference to the functions it pursues—taxation, immigration, education, healthcare, and so on. Yet the way people experience these systems rarely fits neatly into such boxes. It is therefore important that we think about administrative justice—including such classic questions…